HR Generalist (Internal)

As an HR Generalist at Dextra Outsourcing Solutions, Inc., you will play a pivotal role in supporting various human resources functions, including recruitment, onboarding, VA relations, compliance, and administrative tasks. This role ensures the effective implementation of HR policies and procedures, promoting a positive workplace culture and supporting the overall management of human resources operations.

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About Us

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Dextra Outsourcing Solutions is a remote-first company that connects talented professionals with global businesses in the healthcare and support industries.

We’re built on the belief that people are the heart of every successful partnership. Our goal is to provide meaningful remote opportunities for skilled professionals while helping clients grow through reliable, high-quality virtual support.

At Dextra, you’ll join a team that values collaboration, adaptability, and excellence — empowering you to build your career while making a real impact.

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Key Responsibilities:

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1. Recruitment

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• Assist in the recruitment process by posting job ads, screening resumes, conducting preliminary interviews, candidate endorsement, and coordinating interview schedules.

• Manage applicant tracking systems and ensure timely communication with candidates.
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2. Onboarding

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• Facilitate the onboarding process for new hires, including preparing onboarding materials, conducting orientations, and ensuring a smooth transition into the company

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3. VA Relations

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• Assist in the development and delivery of training programs for clinical and non-clinical staff on quality assurance standards and practices.

• Provide ongoing support and education to staff to ensure understanding and adherence to QA protocols.

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4. HR Administration

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• Maintain and update records, ensuring accuracy and confidentiality.
• Prepare and process HR documentation, including contracts, offer letters, and termination paperwork.
• Assist with payroll processing and ensure accurate tracking of attendance and leave records.

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5. Compliance and Policies

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• Ensure compliance with company policies and Code of Conduct.
• Assist in the development and implementation of HR policies and procedures.
• Conduct regular audits of HR practices to ensure compliance and identify areas for improvement.
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6. Performance Management

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• Support the performance review process, including scheduling reviews, collecting feedback, and maintaining performance records.
• Assist in identifying training and development needs and coordinate training programs.

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7. Benefits Administration

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• Assist in the administration of benefits programs.
• Provide support and assist with benefits-related inquiries.

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Qualifications:

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• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3-5 years of experience in a human resources role or a related position
• Strong organizational and time management skills.
• Excellent interpersonal and communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiarity with HR software and applicant tracking systems
• Basic knowledge of employment laws and regulations
• Ability to handle sensitive information with confidentiality and integrity
• Detail-oriented and proactive
• Ability to work independently and as part of a team
• Strong problem-solving skills and the ability to handle multiple tasks efficiently
• Positive attitude and a willingness to learn and grow within the HR field

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Requirements:

• Requirements:
• Laptop specifications
• Processor (Intel Core i3, i5, i7, i9 or AMD Ryzen series)
• Minimum of 8GB Memory (RAM)
• High-quality headset for clear communication
• Webcam for virtual meetings and collaboration
• Backup equipment to ensure uninterrupted workflow
• Willing to work under a US-based (PST) schedule

Benefits:

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• Work from home set up
• 10 PTO time off, earned on an accrual basis
• Total of 7 Federal Holiday offs on top of PTOs - double pay if you will work on those days
• Birthday leave with regular pay

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