Inside Sales Support Specialist for Skin Graft
Full Time
We are seeking a highly motivated and detail-oriented Inside Sales Support Specialist to join our dynamic healthcare team. This position plays a vital role in driving sales performance by supporting lead generation, assisting with client engagement, and streamlining internal sales operations.
The ideal candidate will have a solid background in U.S. healthcare-specifically within the skin graft and wound care industry-and be well-versed in reimbursement processes, order workflows, and client communications.
This role requires excellent organizational skills, the ability to work independently in a fast-paced environment, and a proactive approach to solving client inquiries with professionalism and clarity.
Responsibilities:
- Identify and qualify sales leads through various channels, including cold calling, emails, and WhatsApp.
- Utilize Google Workspace tools (Google Forms, Google Sheets, Google Voice) to manage sales processes and maintain client records.
- Build and maintain strong relationships with existing and prospective clients to understand needs and offer tailored solutions.
- Present and demonstrate products and services effectively, with an emphasis on explaining the skin graft process and reimbursement policies.
- Clearly communicate our positioning in the market as a non-white-label distributoг.Support the QA program by helping clients understand internal quality assurance processes.
- Collaborate closely with the sales and operations teams to optimize performance and client satisfaction.
- Maintain accurate records of sales activities and communications within the CRM system.
- Stay up to date on industry trends, market conditions, and competitor offerings.
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Qualifications:
- Experience in US healthcare, preferably in home health or skin graft reimbursements.
- Solid understanding of skin graft workflows, from order to reimbursement.
- Proficient with Google Workspace, CRM platforms, and communication tools (e.g., WhatsApp, Google Voice).Background in quality assurance or audit support.
- Detail-oriented with strong organizational skills.
- Excellent written and verbal English communication skills.
Benefits:
- Laptop specifications:
- Processor (Intel Core i3, i5, i7, i9 or AMD Ryzen series)• Minimum of 8GB Memory (RAM)Dual monitor
- High-quality headset for clear communication
- Webcam for virtual meetings and collaboration
- Backup equipment to ensure uninterrupted workflow
Work Environment
• Remote work from home or any location with a stable internet connection.
• Flexible hours depending on the needs of the client.
Ready to join the team?
Apply Now