Patient Care Coordinator - Wound Care
Full Time
The Transaction Support Specialist will play a critical role in ensuring the accuracy, timeliness, and efficiency of all accounting-related processes within the brokerage. This position requires proactive communication, meticulous attention to detail, and strong organizational skills to handle agent inquiries, manage financial documentation, and maintain compliance with brokerage standards
About Us
Dextra Outsourcing Solutions is a remote-first company committed to supporting global businesses with reliable and creative virtual assistance. We are growing our digital marketing team and looking for a skilled Social media and Content Specialist to help shape our brand’s voice and online presence.
Key Responsibilities
- Answer and manage incoming phone calls from patients, providers, and partner agencies.
- Transcribe provider documentation into the EMR accurately and in a timely manner.
- Prepare and update progress notes in accordance with clinical and regulatory standards.
- Coordinate care needs including:
- - Placing and tracking antibiotic orders for wound care patients.
- - Processing DME (Durable Medical Equipment) orders.
- - Communicating progress notes and orders to home health agencies.
- Follow up on outstanding care needs and ensure timely completion of tasks.
- Maintain accurate patient records and documentation.
- Collaborate with providers, nursing staff, and external partners to ensure continuity of care.
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Qualifications
- Experience in healthcare coordination, medical office administration, or nursing support preferred.
- Familiarity with EMR systems and medical documentation standards.
- Strong communication skills (verbal and written).
- Detail-oriented with excellent organizational skills.
- Ability to multitask and prioritize in a fast-paced clinical environment.
- Knowledge of wound care, home health, hospice, or skilled nursing processes is a plus.
Device Requirements
- Laptop specifications - Processor (Intel Core i3, i5, i7, i9 or AMD Ryzen series), Minimum of 8GB Memory (RAM)
- Dual monitor
- High-quality headset for clear communication
- Webcam for virtual meetings and collaboration
- Backup equipment to ensure uninterrupted workflow
Work Environment
• Remote work from home or any location with a stable internet connection.
• Flexible hours depending on the needs of the client.
Ready to join the team?
Apply Now